Work · Mobile · 2023
Giftpace
Voucher cards a merchant can activate, and points a customer can spend across partners.
A platform for activating merchant vouchers and redeeming value across a partner network, without a fresh integration for every promotion.
The situation
Activating a card meant manual steps and fragile connections between systems. A customer's points stopped at the edge of each programme. Bringing a new merchant in took longer than the promotion lasted.
What we built
Merchants activate cards from their own screen. Points redeem in real time wherever a partner is connected. The API stays small, so a new offer or a new merchant is a configuration, not a rebuild.
What changed
- Merchants onboard without a manual activation desk
- Redemption works across partner platforms
- Fewer failed activations, and faster fixes when one fails
- The network can grow without a new build each time